Themeparkzoo cares a lot about your privacy. We therefore only process the data that we need for (improving) our services and treat with care the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy describes what information about you is collected, what this information is used for and with whom and under what conditions this information may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what your rights are with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please get in touch with our contact person whose details you will find at the end of our privacy policy.
Below you can read how we handle your data, where we store it, what security techniques we use and to whom it is visible.
We buy Combell’s web hosting and messaging services. Combell processes personal data on our behalf and does not use your data for its own purposes. However, Combell can collect metadata on the use of the services. It is not personal data. Combell has taken the appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Combell is required to maintain secrecy on the basis of the agreement.
We send our newsletters by email to MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of each email sent automatically through our website, you will see the “unsubscribe” link which you can use if you no longer wish to receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that clearly indicate whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties.
For our regular business e-mail traffic, we use the services of Combell. This part has taken the appropriate technical and organizational measures to avoid as much as possible the misuse, loss and corruption of your data and our data. Combell does not have access to our mailbox and we treat all our mail traffic confidentially.
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly linked to the task you provide. We do not use your data for (targeted) marketing. If you share information with us and we use that information to contact you later – other than at your request – we will ask for your explicit permission. Your data will not be shared with third parties, except to meet accounting and administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
The data collected automatically by our website is processed with the aim of further improving our services. This data (eg your IP address, your web browser and your operating system) is not personal data.
Where applicable, Themeparkzoo may be required on the basis of a legal obligation to share your data in the context of tax or criminal investigations government. In such a case, we are obliged to share your data, but we will oppose it within the possibilities that the law offers us.
We keep your data as long as you are one of our customers. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you tell us, we will also consider this as a request for data erasure. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and the documents we produced following your assignment.
Under applicable Belgian and European law, as a data subject, you have certain rights in relation to the personal data processed by us or on our behalf. We explain below what these rights are and how you can invoke them. In principle, to prevent misuse, we will only send copies of your data to your email address which we already know. In the event that you would like to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of the requests processed. In the event of a request for erasure, we administer anonymized data. You will receive all copies and copies of data in the hardware readable data format that we use in our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you believe that we are using your personal data incorrectly.
Under applicable Belgian and European law, as a data subject, you have certain rights in relation to the personal data processed by us or on our behalf. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you would like to receive the data at another address e-mail or, for example, by post, we will ask you to identify yourself. We keep records of the requests processed, in the event of a forgotten request, we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use in our systems.
You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you believe that we are using your personal data incorrectly.
You always have the right to have the data that we process or have processed that relate to you or that can be traced. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is successful, we will send you confirmation that the details have been changed to the email address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to you or that can be traced. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you remove the restriction.
You always have the right to have another party carry out data that we process or have processed that relate to you or that can be traced. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is accepted, we will send you copies or copies of any data relating to you which we have processed or which has been processed on our behalf by other processors or third parties to the email address known to us. . In all likelihood, we can no longer continue the service in such a case, as the secure connection of the data files can no longer be guaranteed.
In such cases, you have the right to object to the processing of your personal data by or on behalf of Themeparkzoo. If you object, we will immediately stop processing the data pending examination of your objection. If your objection is valid, we will provide you with copies and / or copies of the data that we process or have processed and then permanently stop the processing. You also have the right not to be the subject of automated decision-making or individual profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. This processor may be required to provide access to such data under applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets to track your movements on the Internet. Google uses this information to provide, among other things, targeted advertising (Adwords) and other Google products and services.
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the processing of data already collected about you, we will notify you by email.
Lemallaan 21, 8420 DE HAAN België
T 0032- (0) 478 96 29 35 info@themeparkzoo.com
Contact person for privacy issues Nicolas Francois – info@themeparkzoo.com
Austria
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